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Talent Operations Manager (Remote)

Guild Education

United States of America
  • Job Type: Full-Time
  • Function: HR
  • Industry: Enterprise
  • Post Date: 09/08/2021
  • Website:
  • Company Address: 999 18th Street, Suite 2240, Denver, CO, 80202

About Guild Education

Guild is at the forefront of the Future of Work, partnering with Fortune 1000 companies and non-profit universities to offer education benefits to their employees, with a focus on frontline workers. We partner with America’s largest companies including Walmart, Disney, Discover, Taco Bell and Chipotle.

Job Description

This may be a remote role, which can sit in any of the following 25 states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, NY, OR, PA, TN, TX, SC, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics subject to change as our hiring requirements shift.

Guild is hiring a Talent Operations Manager to partner with our Head of DEI Hiring Strategy and TA Operations.  We are looking for someone passionate about making the best of the best TA function.  You’ll partner with sourcing, recruiting, and coordination within our TA org, but also cross-functional partners throughout the business in an effort to launch new systems, train the TA team as well as build efficient and scalable processes.  You will own most of our system partnerships as well as assist with integrations, launches, and training.  We are looking for someone with an eye towards efficiency, creativity, and building from the ground up in a fast-paced environment.

As a TA Manager you will:

  • Keep an eye on efficiency and effectiveness through process improvement projects 
  • Partner across TA and the company to ensure system compliance and process alignment
  • Own relationships with our various Customer Support Reps for our TA systems including Greenhouse, Gem, LinkedIn, Textio, Native Current to ensure we’re up to speed on features and functionality
  • Work with our Recruiting Leadership Team to drive forward our hiring process in a scaleable, candidate focused manner
  • Own the ongoing audit of existing processes and documents to ensure we’re iterating and pushing forward on improvements based on demand, candidate experience, need for automation, and team growth.
  • Identify and launch new tools and systems as needed including training the team on functionality and usage
  • Develop and provide ongoing training/change management for TA team 

You are a strong fit for this role if you have:

  • Self-starter mentality with strong project management skills and the ability to work in a fast-paced environment
  • Knowledge or experience of the TA process, systems (Greenhouse, Textio, Gem ideal), metrics
  • Expertise leading multiple projects with various stakeholders and varied timelines for results
  • A high strong sense of urgency, strong communication skills, the ability to adjust to changing priorities and goals
  • The ability to work independently and in partnership with TA leaders to scope the upstream and downstream impacts of changes and how to best execute based on those details
  • Understanding of system configuration and implementation

About Guild:

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion. 

Guild is a female-led, Certified B Corporation - and with a valuation of $3.8 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, LeadEdge Capital, and Iconiq.

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. Additionally, we feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $95,000 to $110,000, as well as company stock options. 

  • Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
  • Access to a 401k to help save for the future
  • We provide 3 weeks of vacation in the first year and an open vacation policy after year 1 to help recharge
  • We provide 8 days of fully-paid sick leave, to take the time to heal and or recover 
  • We provide family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
  • We provide well-rounded wellness benefits including access to free and low cost mental health resources and support services
  • We offer education benefits and tuition assistance to help your future development and growth

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