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Closing Manager: Product Incubator


Phoenix, AZ, US / Remote
  • Job Type: Full-Time
  • Function: Accounting/Finance
  • Industry: Consumer
  • Post Date: 10/12/2021
  • Website:
  • Company Address: LendingHome Corporation 201 Post St. Floor 12, San Francisco, CA, 94108

About LendingHome

LendingHome's built-from-scratch technology simplifies every stage of the loan process, ensuring easy financing for both novice and experienced real estate investors.

Job Description

LendingHome is a real estate tech company. We won our leadership position in the hearts and minds of our customers by leveraging technology and data to solve their financing needs, and are now building on that success to offer them additional services to help them build and grow their businesses.

The Team

With our built-from-scratch technology that covers every stage of the loan process, LendingHome has opened access and simplified a way for real estate investors—both novice and experienced—to get financing, generate wealth, and build businesses. Since founded in 2013, we have funded over $7 billion dollars worth of loans across about 32,000+ projects, becoming the nation's largest hard money lender. Combining the best technology and the most knowledgeable people, LendingHome has grown to a team of over 300 and has won many awards over the years including Forbes Fintech 50, Finovate Awards: Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more. LendingHome is uniquely positioned to become the next great financial services brand powered by the most advanced mortgage platform in the world.

Loans funded: More than $7 billion
Market Share: Increased from ~2.5% in Q1 2020 to over 5.5% in Q3 2020.
Financial Impact: Since April 2020, LendingHome has been profitable every month, a rarity for a fast growing fintech company.
Geography: Lending in 28 states, which account for more than 80% of the nation’s real estate market
Homes financed: About 32,000
Principal and interest returned to investors: More than $5.18 billion
Employees: About 320 employees, scaling to 400 in 2021

This is a position that can be based anywhere in the United States, remote or in-office. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our teammates to work from the location that works best for them, whether that is their home office or one of our office locations. We have offices in San Francisco, CA and Pittsburgh, PA for those of you that live local and want to work from the office. We also plan to use these spaces to bring together teammates and drive creativity and innovation.

The Role

The LendingHome Product Incubator team is a team that comprises both the Sales and Customer Experience (CX) organizations. This team is tasked with originating, underwriting, and closing loans for new loan products not currently enabled by the LendingHome technology platform.  The purpose of this team is to develop new loan programs, work directly with customers and iterate on processes and policies to later partner with cross functional teams to define and inform the best go to market launch strategies and implementations.   

The CX team is rooted in three core principles; Doing the Right Thing, Commitment to Excellence and Winning as a Team. Each teammate centers their work around trying to make a difference in the lives of each and every customer daily - through helping them successfully secure financing and grow their business. 

As a LendingHome Closing Manager you will be responsible for guiding approved loans from underwriting through quality assurance/prefunding audit, closing, funding and post closing. Along the way, you will foster relationships with our sales, underwriting, legal, outside counsel, 3rd party vendors for insurance, and title. As part of the new Product Incubator team, you will also be responsible for helping to define and implement processes for new loan types and identifying opportunities to improve processes and procedures through the use of technology. All in all, making the process for the borrower as smooth as possible. 


  • Help us build the world’s leading mortgage marketplace
  • Maintain current department procedures (including but not limited to loan document procedures for all programs, entity document review, funding procedures, vendor management adherence)
  • Guide approved loans from underwriting to quality assurance/prefunding audit, through closing and funding
  • Prepare post closing package for warehouse and/or loan sale
  • Help define processes and procedures for new loan products in preparation for launch
  • Partner with cross-functional teams including product, core operations and engineering to help define technology needs/solutions and procedures that will create improved efficiencies and increased productivity and facilitate broader product launch
  • Chair kickoff calls with new portfolio borrowers
  • Partner with Loan Officer/Associate Loan Officer to quarterback deals and drive process upon loan kickoff through closing, funding and post closing 
  • Create a pipeline management process to drive processes through to close
  • Contribute to process improvements for the Closing Department as well as other special projects
  • Work with the loan origination team, closing agents and borrowers to ensure a quick, accurate and pleasant closing experience
  • Adhere to and comply with all applicable federal and state laws and company policies
  • Perform other duties and responsibilities as required or identified by management
  • Partner with Head of Sales, Credit, Operations and Risk to help define and implement best practices 
  • Partner with legal, outside counsel and core closing/post closing teams to deliver input on building the proper process, tools, structure to execute efficiently on new loan products


  • Minimum of a Bachelor’s degree or equivalent experience in business or a departmentally related field
  • 5+ years of experience in commercial/residential mortgage closing or relevant real estate finance process  experience
  • Foster a spirit of teamwork and collaboration among department members
  • Excellent interpersonal relationship building skills along with communication skills
  • Demonstrated ability to direct the work of others and prioritize a team’s workload
  • Ability to improve processes, procedures and systems
  • Open to feedback, comfortable speaking up and asking questions and able to follow a proven process
  • Excellent technology skills, including: Microsoft Word, Excel & PowerPoint, Google Docs & Sheets, Gmail, Adobe Acrobat; and you love learning new technology
  • Strong verbal and written communication skills
  • Possess track record as a self-starter, with excellent time management skills, and a strong desire to learn
  • Knowledge of HUD-1
  • Prior experience closing portfolio rental loans preferred

LendingHome in the News

 Benefits and Perks 

  • Career Growth: We foster an environment that encourages opportunities to use your voice, make an impact, and move towards your long-term goals.
  • Lunch & Snacks: Hungry? We have you covered! Enjoy catered lunches and Bagel Wednesdays—and don't forget to take your pick of healthy snacks and drinks daily from our fully stocked kitchen.
  • Work-life Balance: With our flexible time off policy, you can enjoy a well-rounded lifestyle while easily balancing work, travel, loved ones, and passions.
  • Family Matters: We know your role here might not be the only one you have. Enjoy your job as a parent and welcoming your new bundle of joy with our competitive parental leave policy.
  • Commuter Benefits: Travel from A to B without the stress. We help you save money on your commute to work with pre-tax deductions and a monthly stipend.
  • Product Ownership: We recognize your hand in making our business great. With offered equity, you can claim your stake in our growth.
  • Health Insurance: Your well-being is important to us. Our comprehensive medical, dental, and vision plans ensure that your mind and body are in good keeping.

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