Company Address: 525 Market St, Suite 3050, San Francisco, CA, 94105
Lightstep’s reliability platform is the easiest way for developers and SREs to monitor system health, understand changes, respond to incidents, and accelerate release velocity in cloud-native applications.
Lightstep enables teams to detect and resolve regressions quickly, regardless of system scale or complexity. We integrate seamlessly into daily workflows, whether you are proactively optimizing performance or investigating a root cause so you can quickly get back to building features. We continue to grow our talented, low-ego, team! We believe that we should always align our actions toward a common purpose, that trust is paramount and must be cultivated, that the most valuable team members multiply rather than add, and that we shouldn’t take ourselves too seriously (except when we’re writing way-too-long sentences about our values). We believe that assembling and retaining an inclusive and diverse team is the best way to grow a successful company.
We created Lightstep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from our experiences building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), Lightstep is in many ways a reaction to and a generational improvement beyond those approaches. Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that these fundamentally new software architectures require fundamentally new solutions.
As a Software Engineer in Product Engineering, you’ll play a pivotal role in shaping new product offerings and scaling a sophisticated system, while working closely with product managers, product designers, frontend engineers, and our platform engineering teams. We're looking for someone excited to join a growing team that writes efficient, maintainable code for a standout product used every day by engineers at Lyft, Twilio, and more.
We care deeply about building long term careers and offer opportunities for Software Engineers to grow towards project leadership, engineering management, or other roles in our developing business. In addition, we highly encourage (and have frequently supported) our engineers who give talks at conferences, organize local events, and mentor developing engineers.
You’d be a great addition if…
You’ve developed and maintained backend systems as part of a team.
You'd enjoy working on a cross-functional team alongside product managers, product designers, and frontend software engineers on a highly collaborative team.
You enjoy digging deep into fundamentally challenging CS and engineering problems with others.
You’re motivated by high-impact projects, whether they’re open-ended questions or immediate practical needs, that drive a business's bottom line.
You value EQ as much as, if not more than, IQ in your teammates.
You're excited to work on a tool that other developers rely on for their 5 9's and firefighting!
Bonus points if…
You've developed in or look forward to learning Go.
You’ve worked on large-scale distributed systems, security, performance, and/or microservice-based architectures.
You've held a tech lead position in the past and enjoy coordinating with others to ensure complex engineering projects are done well.
You have experience outside of engineering: marketing, sales, design, management, etc.
You contribute to open source projects, enjoy giving talks, and/or do community-building work.
You have mentored more junior engineers, interns, or teammates in a lasting and impactful manner.
Lightstep, a part of ServiceNow, is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method or applying, you may contact us at firstname.lastname@example.org for assistance.