About Vic Ai
We are a rapidly growing US based global start-up with roots from Norway. We develop artificial intelligence (AI) that simplifies the world of accounting. Our platform for accounting firms and enterprise finance departments automates multiple finance functions, helping accounts payable (AP) teams become more efficient and reduce errors on routine tasks such as invoice processing, approval workflows, and electronic payment processing.
We were founded by three Norwegian entrepreneurs and are backed by renowned Silicon Valley investors including Costanoa Ventures, Cowboy Ventures and GGV Capital.
We have two main office locations, New York and Oslo. Like most, we are all currently working from home. Our engineering team is spread all over the globe and we’re looking for a Project Manager with great emotional intelligence and a passion for leading teams to achieve lofty goals.
It’s an exciting time of growth in Vic.ai, and you’ll have an opportunity to use your skills to truly impact the structure of the teams and champion an efficient and healthy work environment for our Engineers.
About you
You are fluent in English.
You have a strong curiosity to investigate problems and search for the solutions in a very methodical yet multi-faceted way.
You can juggle many tasks at once understanding that priorities can shift several times a week or even in a day.
You are able to sift through logs and error messages to identify the root cause and escalate to the correct team with the correct priority assessment.
Role details
You will become part of our incident management team, within the larger Engineering team.
The main focus of the role is to investigate incident reports from across all environments, in both the mobile and web app, and work with engineering to release a timely and high quality fix back into production. This role includes working closely with the Incident Manager and Engineering by conducting deep-dive investigation into reported incidents and providing well written incident reports thus contributing to the smooth resolution of incidents.
Key areas of responsibility
Qualifications
Bachelor or Master’s Degree in Computer Engineering, Computer Technology, or similar studies
preferred
Experience
What we offer
Acceptance and inclusion for everyone is at the heart of our company. We strive for diversity of thought, culture and background, which connects the entire Vic.ai community. We are proud to be an Equal Opportunity Employer.
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