Senior IT Systems Engineer


Palo Alto, CA, US
  • Job Type: Full-Time
  • Function: IT
  • Industry: Enterprise SaaS
  • Post Date: 11/17/2023
  • Website:
  • Company Address: 195 Page Mill Rd, Suite 101, Palo Alto, California 94306, US

About Branch

We provide cross-platform linking and attribution solutions to the world's leading digital brands.

Job Description

At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to create a product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

We are looking for a Senior IT Systems Engineer to provide internal IT systems support for Branch Employees. This role involves working closely with Branch users, while also managing internal and external user systems. Internal IT infrastructure systems will also require management. This role will be responsible for supporting our entire worldwide Branch team, including NA, EMEA and APAC regions. This role reports directly to the Head of IT.

As an Senior IT Systems Engineer, you’ll get to:

  • Provide Tier 3 support to Branch Users globally.
  • Manage internal Active Directory System.
  • Manage Branch User Accounts. 
  • Work with internal Branch IT on various projects including security, asset management, and automation.
  • Manage the internal systems in the Branch Palo Alto office. 
  • Manage the onboarding and offboarding process for the IT department. 

You’ll be a good fit if you have: 

  • 8+ years experience in an IT systems engineering role. 
  • Excellent macOS knowledge, including CLI management.
  • Microsoft Active Directory Management.
  • Networking, including DNS, Subnetting, Layer2/3, VPN, Palo Alto Networks
  • AWS and Azure Experience.
  • Microsoft Excel experience.
  • Security experience, such as SSO and SAML.
  • Experience in JAMF, OneLogin, Google Workspace, Microsoft 365, Azure & JIRA Atlassian.
  • Scripting knowledge in macOS and PowerShell. 

This role will be based at our Palo Alto office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.

In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in Palo Alto, CA is $141,000 - $180,000. Compensation will be based on experience and level.

Please note that this information is provided for those hired in Palo Alto, CA only. Compensation for candidates outside of Palo Alto, CA will be based on the candidate’s specific work location.

Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above.

A little bit about us: 

  • Branch is well capitalized with funding from  investors such as NEA, Founders Fund, and Playground Global.
  • We are headquartered in Palo Alto, CA with teams around the globe.
  • Diversity at Branch ranks in the top 10% for similarly sized companies (by Comparably).
  • In 2022, we were recognized as one of Forbes Best Startups and certified by Great Places to Work.
  • We have more than 3 billion monthly users and are partnered with over 100,000 apps.

If you think you’d be a good fit for this role, we’d love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can’t wait to show you what we have to offer!

Candidate Privacy Information:
For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy.