Senior Product Designer (Hybrid)

Homebase

Toronto, Ontario, CA / Onsite/Remote
  • Job Type: Full-Time
  • Function: Web/Graphic Design/Internet
  • Industry: Enterprise SaaS
  • Post Date: 05/15/2024
  • Website: joinhomebase.com
  • Company Address: 835 Howard St, 2nd fl, San Francisco, California 94103, US

About Homebase

The everything app for hourly teams with scheduling, time clocks, payroll, and HR. Unstoppable teams start here.

Job Description

Hi, Future Homie!

As a Homie, you'll be part of an unstoppable team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We’re revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve. So what do you say, will you join us on our mission to empower small businesses?

As a Homie, you are a bar raiser, which means you come with

  • 6+ years of experience in product design in a consumer-grade SaaS environment
  • Significant experience leading customer discovery and user research efforts
  • Formal education in user experience design
  • A passion for serving small businesses!

You will make an impact by

Bringing your skills and mission-driven talents as a Product Designer who wants to make a difference in the lives of the small business owners and employees we serve. You’ll report to our Product Design Manager and be an integral part of growing our design culture and practice at Homebase. You’ll report to our Product Design Manager and be an integral part of growing our design culture and practice at Homebase. You’ll partner with engineers, product managers, the data science team, and other designers to shape the Homebase roadmap and deliver meaningful outcomes for our customers.

You have a strong understanding and deep experience in designing for complex business areas and have designed across multiple devices and channels. You thrive on breaking down complexity into workflows that feel simple, knowing that our users don’t have time to read long manuals. You are a systems thinker who brings your knowledge of people and technology together, and you understand how to articulate a long-term vision and iterate toward it. Finally, you have experience working with partner companies and integrating their solutions into the software you design and build.

You’ll look proactively across our different product areas to define how our offerings work together from a workflow, information architecture, and interaction design lens, and you’ll translate that into high-quality final designs that our customers will love.

You’ll also take a leadership role in design critique and help implement the long-term vision for the Homebase Design Team, influencing your colleagues through qualitative and quantitative data as well as generally accepted best practices.

Experience & Attributes You Bring

  • You have a strong conviction that the UX design discipline is only 10% polished mockups and emphasize content and other non-UI deliverables as part of your process and outward communication.
  • You can clearly express your desired UX outcomes via metrics and create plans to develop and evaluate them.
  • You are comfortable pivoting to help on other projects if there is a business need
  • You’ve owned design projects from concept to implementation through sound research, discovery, collaboration, iteration, and partnering with Engineers during execution.
  • You’ve shipped entire end-to-end experiences across web and mobile that start from understanding user needs and contexts.
  • You have a wide range of early-stage UX practices in your toolkit. Examples could include — but are not limited to! — task flows, wireframing, low-fidelity prototyping, workshop facilitation, and design research.
  • You can clearly articulate your design choices with peers and stakeholders and are skilled at giving and receiving design feedback.
  • You’ve demonstrated that you can balance speed and quality, keeping our customers’ needs central to your work.
  • You demonstrate a sense of ownership and accountability for the team’s work and outcomes — the good and the bad.
  • Have a learning mindset. You are intellectually curious with a desire to learn continuously.
  • You demonstrate humility, knowing that our work isn’t about us; it’s about building in service to our customers. You share credit with team members and welcome collaboration, ideas, and feedback.
 What We Offer 
  • Stock Options - Everyone is an Owner! 
  • Competitive group health benefits  coverage for you and your eligible dependents
  • Group Investments, TFSA as well as an RRSP plan which offers a 4% company match
  • Employer supplemented Medical, Dental, and Vision Insurance Plans
  • Company-paid holidays and 20 days accrued PTO per year
  • Continued learning and development stipend
  • Paid parental leave after 1-year of service
  • Top-of-the-line equipment and stipend for workspace setup
  • Work from home days, Monday, Thursday, & Friday
  • Meals provided at our vibrant workspaces
  • Team offsites and monthly opportunities to engage with fellow Homie
  • Meet the Talent team w/Alex V.
  • Meet the Hiring Manager w/Fergus
  • Working session w/Design Alexis W., Dina S., Fadi R. 
  • Meet the product partner w/PM Partner
  • Meet our design leader, Janet T.
  • Professional Reference Checks
  • Background Check + Offer Stage
  • Welcome to the team, Homie💜🎉

Diversity, Equity, and Inclusion at Homebase

At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you’re close to what we’re looking for (even if you don’t meet 100% of the qualifications), we encourage you to apply!

About Us

Our mission is to make small business teams unstoppable.

Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, HR, and more. More than 100,000 small (but mighty) businesses rely on Homebase to make work radically easy and give their teams superpowers. As the leader in small business team management, Homebase tracked 1+ billion hours for 2.5+ million workers last year.

Homebase is based in San Francisco, Houston, Denver, and Toronto. We are backed by leading venture investors L Catterton Growth, Emerson Collective, Notable Capital, Bain Capital Ventures, Khosla Ventures, Baseline Ventures, Cowboy Ventures, Bedrock Capital, and PLUS Capital. 

**Interview Recording Notice

By participating in interviews with Homebase, you consent to the use of Metaview, a recording and transcription tool, during the interview process. Please be aware that all interviews may be recorded and transcribed for the purpose of evaluating candidates and ensuring the quality of our recruitment process. If you do not consent to being recorded, please inform the Talent Team at the beginning of the call, and appropriate arrangements will be made to accommodate your preference. Your privacy is important to us, and the recorded interviews will only be used for internal evaluation and assessment of candidates.What to Expect During the Interview Process: