People Operations Analyst


Pittsburgh, PA, US
  • Job Type: Full-Time
  • Function: HR
  • Industry: Fintech
  • Post Date: 05/15/2024
  • Website:
  • Company Address: 575 Market Street, Suite 1600 , San Francisco, CA, 94105

About Kiavi

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). Kiavi harnesses the power of data & technology to offer REIs a simpler, more reliable, and faster way to access the capital they need to scale their businesses.

Job Description

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. 

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more

  • Loans Funded: $18+ billion in loans funded 
  • Homes financed: 71,000+ projects funded for our customers across the country
  • Geography: 31 states + D.C. where we lend to REIs so they can revitalize neighborhoods
  • Employees: Over 400 employees with competitive benefits and perks

The Role

As an People Ops Analyst/Administrator, you will play a crucial role in supporting various HR functions, including compensation analysis, benefits administration, HRIS management, employee inquiries, compliance activities, documentation management, and recordkeeping. You will work closely with the HR team to ensure efficient and effective HR operations that align with the company's goals and values.


  • Assist in maintaining and updating the company’s compensation structure by conducting compensation analysis, benchmarking studies, research and ad-hoc analysis
  • Provide salary benchmarking data and research to HR team members and business leaders to make well informed compensation decisions
  • Process compensation decisions, prepare incentive compensation documentation and assist in other aspects of compensation administration 
  • Assist in the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks.
  • Conduct benefits orientation sessions for new employees and provide support during open enrollment periods.
  • Maintain and update the HR Information System (Workday) and personnel folders with accurate employee data, ensuring data integrity and confidentiality.
  • Generate reports and analyze HR metrics to support data-driven decision-making and strategic planning.
  • Assist in implementing system upgrades, enhancements, and integrations to optimize HR processes.
  • Provide timely and accurate responses to employee inquiries and escalate complex issues to appropriate HR personnel as needed.
  • Liaison with immigration attorneys and visa-sponsored employees on immigration/visa related matters
  • Support HR compliance activities, including audits, reporting, and documentation of policies and procedures. Stay updated on changes in HR laws and regulations and assist in implementing necessary changes to ensure compliance.
  • Ensure proper documentation of HR processes and procedures to support audit and compliance requirements.
  • Manage HR-related documentation, both physical and electronic, in compliance with retention policies and legal requirements.


  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • 2+ years of experience in HR with an analytical skillset and demonstrated ability in analysis in the areas of compensation, benefits or people analytics 
  • Proficiency in Workday, Excel/Google Sheets strongly preferred
  • Proficiency with compensation & benefits surveys or benchmarking/research materials strongly preferred 
  • Strong knowledge of HR policies, procedures, and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Detail-oriented with strong organizational and time management skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $71,000 to $95,000 + 5% bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus, equity, or benefits.

Benefits and Perks 

  • Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
  • Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $500 for individual coverage and $1,000 for dependents.
  • Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
  • Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, trainings, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $75 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
  • Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
  • Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
  • 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $4,000 (whichever is less). All employer contributions are immediately vested.
  • Product Ownership: All employees think like an owner because all employees play a critical role in making our business great. Many roles are eligible for stock option grants.

Kiavi in the News:

If you'd like to see more about what Kiavi has to offer or explore additional opportunities, visit our careers page. 

Kiavi is an Equal Opportunity Employer
San Francisco Fair Chance Ordinance Police Code, Article 49