Job Description

REMOTE FIRST CULTURE  We are a remote-first company: our people occupy all 4 US time zones and 2 EU time zones.

Vic.ai has been pioneering the use of AI to digitally transform accounting and finance processes to improve productivity, decision-making, and ROI for more than six years. Vic.ai addresses the most manual and inefficient task in accounting – invoice processing – to improve its speed and scalability, ultimately enabling customers to reinvent their accounts payable operations and improve financial management. By processing over half a billion invoices with up to 99% accuracy, Vic.ai has helped 10,000+ customers achieve nearly $188 million in cost savings and 6 million hours in time savings.

We're a Series C-funded company and are fortunate to have some renowned investors and partners: Costanoa Ventures, Cowboy Ventures, GGV Capital, and ICONIQ Capital.

We invite you to check out our blog posts over the past year! Follow this link to our site.

About the Role:

Vic.ai is seeking a motivated Integrations Engineer with strong technical and business skills to join our team and drive high-quality integrations while accelerating the time to go-live for our customers.  This role involves collaborating closely with cross-functional teams to solve challenging and complex problems that meet our high standards of performance and reliability.

This role will involve working closely with development, operations, and product teams to ensure that all systems are integrated to meet business requirements. The Integration Engineer will be responsible for understanding and translating customer requirements into technical solutions, creating and managing data flows, and ensuring that all systems are properly and securely integrated.

Expectations for Success:

• System Integration Design and Implementation: Develop and execute integration strategies for our solutions into diverse customer systems. Work alongside project managers to outline effective, scalable integration plans.

• Technical Collaboration: Engage with Engineering and Operations teams to understand system requirements and capabilities. Ensure integrations meet functional and technical standards.

• Customer Interface: Directly communicate with customers’ IT teams to define system requirements, address technical questions, and resolve integration challenges. Determine that the outcome of the integration has met the customer’s needs.

• Education: Ensure the organization and the customers understand the integration procedure. Collaborate with the Vic.ai Implementation team and the Customer Success team to create a seamless, outstanding customer experience.

• Problem Solving: Troubleshoot and resolve issues that arise during the integration process. Implement fixes and enhancements to ensure high system reliability and performance.

• Documentation and Reporting: Create detailed documentation outlining integration processes, system modifications, and operational guidelines for both internal and customer use.

• Quality Assurance: Conduct rigorous testing phases to ensure integrations meet customer needs, comply with industry standards, and function as intended across all scenarios.

• Continuous Improvement: Monitor integrated systems and initiate continuous improvements to enhance functionality, efficiency, and user experience.

What You'll Need:

• Bachelor’s degree in Computer Science, Software Engineering, or related field preferred.

• Minimum of 3 years of experience in system integration, specifically with enterprise-level solutions such as Boomi or Merge.dev.

• Experience with programming languages such as Python, Java, JavaScript, or C#.

• Strong experience with Rest APIs and authorization and authentication.

• Proven ability to work with complex data structures and algorithms.

• Excellent problem-solving skills and the ability to perform under stringent deadlines.

• Strong communication skills, capable of engaging effectively with both technical and non-technical stakeholders.

• Familiarity with ERP systems or financial software integration.

Bonus:

• Experience in AI, machine learning, or other relevant technologies.

• Experience with cloud platforms like AWS, Azure, or Google Cloud.

• Knowledge of security protocols and data protection measures.

• Certifications relevant to software engineering, system architecture, or project management.

What we offer…

Vic.ai is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. At Vic.ai, we value humility and authenticity and we encourage our employees to bring their original, best selves to work.

As a team member, you will receive:

• Competitive salary and stock options

• 401K with an employer match

• Health/vision/dental (including 2 health insurance coverage options that are 100% free for the employee AND family), Short Term Disability, Long Term Disability and Life Insurance under Health Benefits

• Flexible Spending Plan, HSA and Dependent Care Account 

• Monthly Wellness stipend 

• CitiBike membership

• Generous maternity and paternity leave

• The opportunity to work remotely, including a stipend for your home workstation setup

• Monthly allowance for Office Space (We Work or similar)

• Virtual team-building events & awesome swag 

• People-focused culture

• Generous vacation time, family and travel-friendly environment

• Work alongside an enthusiastic, collegial, and driven team in a highly meritocratic environment 

• Vic.ai also offers in-person retreats to employees. We love connecting in person as a remote-first company. 

Check out all the fun we are having @vicdotai on our Instagram page. Also, don’t forget to follow us on LinkedIn to stay up to date on our AI technology and new career opportunities.

The base annual salary range for this position is specific to the United States and ranges from $115,000 to $130,000. The actual annual salary paid for this position will be based on several factors, including but not limited to: internal equity, skills, prior experiences, work location, training, company needs, and current market demands. The annual salary range for this position is subject to change and may be adjusted in the future. This position may also be eligible for salary increases, bonuses, equity awards, and benefits.